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Reetu Kainulainen

CEO & Co-Founder
Ultimate


Reetu is the CEO and Co-Founder of Ultimate, the world’s leading customer support automation platform. Started in 2016, and with a global client base far exceeding its Berlin and Helsinki-based roots, the company is transforming how customer service works for brands and customers alike. Reetu is passionate about using AI to scale customer support and – as importantly – to making agents’ careers more rewarding.

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  • Who’s here
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